Let your OnBase take flight with Solution Optimization Services: Analyze your full solution

By: Jonathan McKernan, Program Manager – Public Sector

Do you ever wonder if your OnBase system is working at its full potential? With DataBank’s Solution Optimization Services, you can rest assured that your OnBase system is not just functioning but thriving. Our expert team will analyze, maintain, and optimize your OnBase processes, ensuring seamless performance and efficiency. Plus, we offer a free process review to kickstart your journey towards a more robust and reliable OnBase system. 

Solution Optimization Services has three options that can evaluate a singular process, the whole OnBase system, or your entire content management infrastructure: 

1. Where processes are running efficiently
2. What improvements are needed
3. User adoption trends
4. What ROI your system is maintaining and where more can be found

DataBank’s three-tier approach can help you assess what is best for your business and how much information you need:

1. Solution Review: A free, process-related project review and evaluation
2. Solution Analysis: Full, detailed review with research into the environment
3. System Health Check: In-depth system review of infrastructure and environment to ensure platform operations are correct

For anyone with OnBase, we know the struggles of enhancing your system, knowing your ROI, and more when you don’t actually know how your system is running. Questions like: Are the processes running to the best of their ability? Is your infrastructure boosting or hindering operations? What ROI can I use to show the value of OnBase? can all be answered from a Solution Optimization Services offering. 

As an OnBase partner and solution provider, we want your system to be running the best it can be, and if not, we can help you get there. Just starting with a free Solution Review is a great way to begin evaluating your investment. 

More questions about Solution Optimization Services? Check out the session on the product from Innovation Day 2024.